how to change background in webex

We put together information about the Webex versions, operating systems, and computers and devices that support virtual backgrounds. Only the listed requirements are supported and the option to change your background doesn't appear if the device you're using doesn't meet the requirements.

If you're using Windows, Change Background may not work, even though the option appears.

Windows

Webex Version:

40.10.10 and later

Operating System:

Windows 8 or Windows 10 64-bit (x86-64 and AMD64)

Processor:

Intel Core i3, i5, or i7 4000 series processor or higher
Intel Core i9 dual-core processor or higher*
Intel Xeon dual-core processor or higher*
Other Intel processors: 6 cores or higher*
AMD Ryzen 5,7,9 processor or higher
Other AMD processors: 4 or more cores at 2Ghz or higher**
Non-Intel and non-AMD processors: 8 cores or higher

Memory:

4GB or more of RAM

GPU Mode:

Intel® HD Graphics Driver version 26.20 and later

Mac

Webex version:

WBS40.10.10 and later

Operating system:

macOS High Sierra (version 10.13) and later

Processor:

Apple M1**
Intel Core i9 dual-core processor or higher
Intel Core i7 5000 series dual-core processor or higher
Intel Core i7 3000 series quad-core processor or higher**
Intel Core i5 6000 series dual-core processor or higher
Intel Core i5 3000 series quad-core processor or higher
Intel Core i3 8000 series dual-core processor or higher*
Intel Xeon dual-core processor or higher
Intel Core m3 7000 series dual-core processor or higher
Other Intel processors: 6 cores or higher

*Requires Webex version 41.1 or later

**Requires Webex version 41.11 or later

Macs that have Intel Core i5 5000 series processors (such as in the 2017 MacBook Air) don't support virtual backgrounds.

iOS

Webex version:

WBS39.8 and later

Device:

iPhone 7 and later
iPad (5th generation) and later
iPad Pro and later
iPad mini (5th generation) and later
iPad Air (3rd generation) and later

Android

Webex version:

WBS40.7 and later

Operating system:

Android 9.0 (Pie) and later

Processor:

Snapdragon 845
Samsung Exynos 9810
Equivalent processors with eight or more cores

Memory:

3.5 GB or more of RAM

Only Android devices that meet these requirements are supported.